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OVERVIEW

Welcome to FurAway! The terms “we,” “us,” and “our” refer to FurAway. FurAway operates this store and this website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). FurAway is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with all policies referred to herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting or using our Services or interacting with our Services, you agree to these Terms and Conditions and our Privacy Policy [PRIVACY POLICY LINK]. If you do not agree to these Terms and Conditions or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in the state or province of your residence and have given us your consent to allow your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including to access or browse our online stores or purchase the products and services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide in our stores is accurate, current, and complete and that you have all necessary rights to provide this information.

You are solely responsible for the security of your login credentials and for all activities on your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We have made every effort to accurately display our products and services in our online stores. However, please note that the colors or appearance of the products may differ from how they appear on your screen, depending on the type of device you use to access the store, as well as your device's settings and configuration.

We do not warrant that the appearance or quality of the products or services you purchase will meet your expectations or correspond with the images or representations in our online stores.

All product descriptions may be changed at any time and without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. FurAway reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not accepted until FurAway confirms acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as FurAway may no longer be able to accommodate cancellation requests after the order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided with the order.

The return or exchange of your purchases is governed exclusively by the provisions of our [Right of Withdrawal / Return Policy].

You represent and warrant that your purchases are intended for your personal use or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may be changed without prior notice. The price charged for a product or service is the price in effect at the time the order is placed and will be listed in the order confirmation email. Unless expressly stated otherwise, the prices shown do not include taxes, shipping costs, handling fees, customs duties, or import charges.

The prices listed in our online stores may differ from the prices in our physical stores or in online stores and other stores operated by third parties. We may offer promotions related to our Services from time to time that may affect pricing and may be subject to separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account information and other data, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as necessary.

You represent and warrant that (i) the credit card information you provide is true, accurate, and complete, (ii) you are duly authorized to use this credit card for the purchase, (iii) the charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred by you at the stated prices, including shipping and handling charges and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we hand the goods over to the shipping carrier, ownership and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including, but not limited to, all trade names, trademarks, texts, advertisements, images, graphics, product reviews, videos, and audio files, as well as their design, selection, and arrangement, are the property of FurAway, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any of the materials on the Services. Except as expressly provided herein, nothing in these Terms grants you any license or other rights under any patent, trademark, copyright, or other intellectual property of FurAway, Shopify, or any third party, or may be construed as granting a license or other right. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by FurAway.

The names, logos, product and service names, designs, and slogans of FurAway are trademarks of FurAway or its affiliates or licensors. You may not use these trademarks without the prior written permission of FurAway. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided access to customer tools offered by third parties as part of the Services. We do not monitor these tools and have no control or influence over them.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability for damages arising from or related to the use of optional third-party tools.

Any use by you of the optional tools offered through the website is entirely at your own risk and discretion. You should therefore familiarize yourself with and accept the terms and conditions of the relevant third-party tools.

We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms and Conditions.

SECTION 8 – EXTERNAL LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of materials or third-party websites that you access. If you leave the Services to access such third-party materials or websites, you do so at your own risk.

We are not liable for damages related to your access to external websites or your purchase or use of products, services, resources, or content on external websites. Please carefully review the third party's policies and procedures and make sure you understand them before conducting any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the respective third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

FurAway is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our store are directly with FurAway. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and FurAway, including any injuries, damages, or losses arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchases and transactions with FurAway.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed on our Privacy Policy page [PRIVACY POLICY LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here: Shopify Privacy Policy. By using the Services, you acknowledge that you have read these Privacy Policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. Data that you submit to the Services is transmitted and shared with Shopify as well as third-party providers that may be located in a different country than your country of residence in order to provide services to you. For more information about how we, Shopify, and our partners use your personal information, please see our Privacy Policy [PRIVACY POLICY LINK].

SECTION 11 – FEEDBACK

If you send, upload, post, email, or otherwise submit any ideas, suggestions, feedback, reviews, suggestions, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services and to fulfill our obligations and exercise our rights under the Terms and Conditions.

You further represent that: (i) you own or otherwise possess all necessary rights to all Feedback; (ii) you have disclosed all compensation or incentives received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms. We are and remain under no obligation to (1) keep your Feedback confidential; (2) pay you compensation for your Feedback; or (3) respond to your Feedback.

We may monitor, edit, or remove Feedback that we, in our sole discretion, determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates the intellectual property of any party or these Terms and Conditions, but we are not obligated to do so.

You agree that your Feedback will not violate any third-party rights. This includes copyrights, trademark rights, privacy rights, publicity rights, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene statements or contain computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of Feedback. You are solely responsible for any Feedback you provide and for its accuracy. We assume no responsibility or liability for Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions at any time and without prior notice and to change or update information or cancel orders if information is inaccurate at any time (including after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may only use the Services for lawful purposes. You may not directly or indirectly access or use the Services for the following purposes: (a) for unlawful or malicious purposes; (b) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of third parties; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm our employees or other persons; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms; (g) to send or cause the sending of advertising or promotional material, including junk mail, chain letters, spam, or similar unsolicited messages; (h) to impersonate or attempt to impersonate another natural or legal person; or (i) to engage in any other conduct that restricts or prevents others from using or enjoying the Services or that, in our opinion, may harm FurAway, Shopify, or users of the Services or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or other types of malicious code that are used or may be used in a way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or otherwise exploit any part of the Services; (c) collect or track the personal information of others; (d) misuse the Services with spam, phishing, pharming, or pretexting; (e) use robots, spiders, scraping tools, data collection and extraction tools, automated devices or processes, AI tools (e.g., agentic AI), or automated or manual means to access the Services; or (f) interfere with, circumvent, or manipulate security or authorization features, the Robot Exclusion Header, or other measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1 This section (“Agent Terms”) applies if you use, permit, enable, or cause the use of an agent to access, use, or interact with the Services. “Agent” means any software or service that acts autonomously or semi-autonomously on behalf or at the direction of a natural or legal person and that may be executed on behalf of or using a person's device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and acts in strict accordance with the requirements in Section 14.4 below. In addition, no Agent is permitted to access, use, or interact with the Services if we have requested that it cease accessing, using, or interacting with a Service.

14.3 We may, including through technical measures, restrict whether and how an Agent accesses, uses, and interacts with the Services.

14.4 Agents: (i) must indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the name of the Agent by including the following in the User-Agent string of the request: “Agent/[Agent Name]”. (ii) may not conceal or obscure that accesses, uses, or interactions originate from an Agent, for example by (a) imitating human behaviors and interaction patterns or (b) completing or bypassing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) must truthfully respond to questions or prompts intended to determine whether interactions originate from a human or a computer; (iv) may not circumvent or otherwise avoid measures intended to prevent, restrict, modify, or control whether and how Agents access, use, or interact with Shopify Consumer Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time and without notice, and you remain obligated to pay all amounts due up to and including the termination date.

The following sections shall also survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information provided on or through the Services is for general informational purposes only. We make no warranties regarding the accuracy, completeness, or usefulness of this information. Any reliance on such information is solely at your own risk. We disclaim all liability and responsibility arising from reliance on such materials by you or other visitors to the Services or by third parties who become aware of their content.

UNLESS EXPRESSLY STATED BY FURAWAY, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOU WILL BE ABLE TO USE THE SERVICES WITHOUT INTERRUPTION, IN A TIMELY MANNER, SECURELY, OR WITHOUT ERRORS. SOME JURISDICTIONS RESTRICT OR PROHIBIT THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, FURAWAY, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, REPRESENTATIVES, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS OR THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL IN NO EVENT BE LIABLE FOR ANY TYPE OF INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, OR SPECIAL DAMAGES, PUNITIVE DAMAGES, CONSEQUENTIAL DAMAGES, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER SUCH DAMAGES ARE ALLEGED TO ARISE IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY, ARISING OUT OF YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM IN ANY WAY RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ERRORS AND OMISSIONS IN ANY CONTENT, OR LOSS OR DAMAGE OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR CONTENT (OR PRODUCTS) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless FurAway, Shopify, and our affiliates, partners, officers, directors, employees, representatives, contractors, licensors, and service providers from and against all losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to third parties arising out of or in connection with (1) your violation of these Terms and Conditions or the documents incorporated herein by reference, (2) your violation of applicable law or third-party rights, or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that delayed notice shall not relieve you of your obligations unless you suffer substantial prejudice as a result. We may control the defense and settlement of such a claim at your expense, including the choice of counsel, but will not settle any claim that requires you to undertake non-monetary obligations without your consent (which may not be unreasonably withheld). You will cooperate in the defense against indemnification claims, including by providing relevant documents.

SECTION 19 – SEVERABILITY

If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions. The validity and enforceability of the remaining provisions shall not be affected by such determination.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions, together with all policies or operating rules that we publish on this website or in connection with the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals between you and us, whether oral or written (including, without limitation, prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the party that drafted this document.

SECTION 21 – ASSIGNMENT

Without our prior written consent, you may not delegate, assign, or transfer this agreement or your rights and obligations under these Terms; any such attempt shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 22 – GOVERNING LAW

These Terms and Conditions and any separate agreements under which we provide you with Services shall be governed by the jurisdiction of the federal and state or territorial courts at the location of FurAway and shall be construed accordingly. You and FurAway consent to the local and personal jurisdiction of these courts.

SECTION 23 – HEADINGS

The headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO THE TERMS AND CONDITIONS

The most current version of the Terms and Conditions is available at all times on this page.

We reserve the right to update, change, or replace any part of these Terms and Conditions at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. By continuing to use or access the Services after changes to these Terms and Conditions have been published, you agree to those changes.

SECTION 25 – CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to PetLabs.021@gmail.com